Palo Alto Implementation Services
Fixed-scope, milestone-based implementation across the Palo Alto portfolio.
What's included.
- Architecture design and target-state documentation
- Hardware and license sizing recommendation
- Policy authoring or translation from existing platform
- Identity integration (User-ID, ISE/AD/SAML)
- Decryption strategy and exception management
- Logging and SIEM integration
- Cutover runbook with documented rollback
- Knowledge transfer to customer operations team or handover to CWS managed services
How CWS runs the engagement.
CWS implementation follows a five-phase pattern: Discovery (1-2 weeks) → Design (2-3 weeks) → Build (2-4 weeks) → Cutover (1 weekend) → Stabilization (4 weeks). Each phase has named deliverables, named owners, and defined exit criteria.
Cadence, team, and reviews.
Senior CWS engineer leads. Engagement runs weekly review checkpoints with customer change advisor. Cutover staffing is typically a pair of engineers either on-site or remote depending on contract.
How CWS prices this service.
Fixed-fee, milestone-based. Per-firewall, per-tenant, or per-platform pricing depending on scope. Quotes turn around in 5 business days from discovery call.
Want a fixed-fee quote? Talk to a CWS engineer.
Senior bench, certified engineers, bilingual delivery.
PCNSC and PCNSE certified senior engineers. Bilingual EN with FR/AR/HI as required. Standard partner-margin model for Canada and North America channel partners. Engagements delivered as fixed-scope, milestone-based work to reduce customer risk.
Frequently asked: Palo Alto Implementation Services
What is the typical implementation timeline?
4 to 12 weeks depending on scope. Single-firewall deployments are 4 weeks; multi-firewall HA with Panorama integration is 6-8 weeks; full Prisma SASE rollouts are 12-20 weeks.
Does CWS provide hardware?
No. CWS recommends sizing; customer purchases hardware through their preferred channel. CWS works under existing channel-partner arrangements where required.
Is implementation included in managed services?
Implementation and managed services are separately scoped engagements. Many customers move from implementation to managed-services handover, but the contracts are separate.